Shipping policy
Effective Date: January 30, 2026
At Maison Menashé, we aim to process and ship orders efficiently and transparently. This Shipping Policy outlines how and where we ship our products.
1. Shipping Locations
We currently ship within the United States only, including all U.S. states. At this time, we do not offer international shipping.
2. Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that processing times may vary during peak periods or due to product availability.
3. Shipping Methods and Delivery Times
We currently offer the following shipping options at checkout:
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Economy Shipping: Free shipping, estimated delivery within 5–8 business days
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Standard Shipping: Available for an additional fee, estimated delivery within 3–4 business days
Delivery times are estimates only and begin once the order has been processed and shipped. Actual delivery times may vary based on location and carrier performance.
Maison Menashe is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.
4. Shipping Costs
Shipping costs, where applicable, are calculated and displayed at checkout before order confirmation. Certain shipping options may include an additional shipping fee.
5. Incorrect or Incomplete Addresses
Customers are responsible for providing accurate and complete shipping information. Maison Menashe is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.
6. Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us promptly so we can assist you in resolving the issue.
Email: sales@maisonmenashe.com
7. Policy Updates
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.